Returns & Exchanges

We want you to be fully satisfied with your purchase. If you wish to return an item or file a claim, here is all the important information.

Returns – 30-Day Right of Withdrawal

You may return unworn and undamaged items within 30 days of receiving your order.

• Items must be in perfect condition, with no signs of use or damage.
• Returns are only accepted with original tags and in the original packaging.

Claims

If you have received a defective or damaged item, please contact us before returning it at contact@galopwear.eu.
Send us a brief description of the issue along with photos of the defect so we can process your claim as quickly as possible.

Return Address

Please send your return or claim to the following address:

Zargo c/o ZAK
Rauschwalder Straße 41
02826 Görlitz
Germany
📞 +49 (0) 3581 7925 444

Refunds

Once we receive and inspect your return, your refund will be issued via the original payment method within 14 days.

If you have any questions regarding returns or claims, feel free to contact us at contact@galopwear.eu – we’ll be happy to help! 😊